In any business, reputation matters, and when dealing with a person’s primary residence it makes it all the more important. For most people, their home is their most significant purchase and their greatest asset. it’s also where you spend your most precious time with family, making memories that will last a lifetime. That’s why it’s so important to feel 100% confident in any company you invite into your home.
Since Madera Cabinets started in 2015, we have worked hard to build our five-star reputation through a combination of high-quality materials, competitive pricing and exceptional customer service. Let’s take a closer look at why each of these areas is so crucial and how Madera stands out from the crowd.
Budget is naturally a big concern for most people undergoing a kitchen remodel or renovation. On one end of the scale, the cheapest materials may not be fit for purpose and end up costing you more in the long run. More expensive options may not fit into your budget or may simply be overpriced for the quality you receive.
Kitchen design companies must be known for competitive pricing so that customers feel confident they are getting the best deal. We work hard to make sure our cabinets and countertops are not only the highest quality but also affordable and will meet or exceed any of our competitor’s pricing. We pride ourselves on knack for finding ways to incorporate more of what our clients want into the budget that our clients are comfortable with.
Being known for excellent customer service standards is so important for kitchen design companies. The kitchen is an integral room of the home and one that gets almost daily use, so if anything goes wrong you need to know that the problem can be dealt with quickly and efficiently. Without good customer service in place, there is potential for the process to drag on and even for you to end up with a kitchen you aren’t 100% happy with.
The best way to determine a company’s customer service standards is to look for social proof. Check the company’s Google reviews or testimonials on their own website. If other people have had excellent experiences, then the chances are that you will too. We are delighted to have more than 60 five-star reviews from our customers, where we are rated for our professionalism, quality, value and responsiveness.
A new kitchen is a big purchase, and you want to feel certain that it’s going to withstand everyday use and last for years to come. As a result, a kitchen cabinet company that truly stands behind its materials and processes should always offer some kind of assurance that what they deliver is the standard you deserve.
At Madera, we go to great lengths to ensure our materials are the best around, with all our cabinets manufactured right here in the US. We only use long-lasting materials that we truly believe in, and we are so confident in our choices that we offer a lifetime guarantee and extraordinary warranties. That way, you can rest easy that you have made a sound investment in a kitchen that will go the distance.
Delivering excellent customer service is one thing, but having the knowledge and experience to offer the best advice is the mark of a truly reputable kitchen design company. Every home and family is unique, and the same kitchen solutions won’t work for everyone. Whether it’s a design style, material choice or even color scheme, without the help of a professional it’s not always easy to know what’s the right choice for you. It’s this expertise that can make all the difference.
As a dedicated kitchen design company, our team is comprised of knowledgeable staff who are more than happy to share their expertise on every facet of your project. To make sure you are armed with all the information you need, we offer a free showroom consultation and a preliminary design. We work closely together to ensure that not only are all your questions answered but that you are totally happy before we move on to the next stage. At any point during the process, our team is just a phone call away to help you out with anything you need.
Renovating or remodeling your kitchen is a big financial commitment, and a good reputation can be a key factor in choosing the company you want to work with. Naturally, it’s important to do your research, so have a look online, ask around and speak to prospective businesses before you make your decision.
If you’d like to find out more about our process or have any questions, we would love to hear from you. Simply give us a call on (480) 664-0343 or fill in our contact form and we’ll get back to you as soon as we can.