The Madera Guarantee
We at Madera strive to maintain our reputation as the best phoenix, AZ cabinetry company. To that end, we know that great customer service starts with trusting your service provider. We want to make sure your experience with Madera is a positive one. That’s why we offer the following Lifetime Guarantee along with extraordinary warranties. You won’t find these at any other Phoenix, AZ cabinetry company, or in all of Arizona for that matter.
1 The Customer Is Actually, Always Right
At Madera we are bringing back this all but dead concept. We are the professionals and it is our responsibility to set up every single custom cabinet design project to be successful for our clients. Our duty is to listen to the customer and quickly alleviate any discomfort, dissatisfaction or mishap.
Our objective is always to have outstanding communication with our clients to avoid any possibility of confusion. However, if in the rare situation that something comes up, we will make it right, guaranteed.
2 We Stand Behind Our Cabinet Designs 100%
We uphold the highest standards of integrity with all our custom cabinets. We understand that you have made a large financial decision by purchasing your cabinets with us and that there are other companies to choose from in the Phoenix, AZ cabinetry market. We take great responsibility and ownership when clients choose us.
If, for any reason you are not 100% satisfied with the custom cabinetry products when you receive them, you will have the opportunity to inspect every single item at delivery and report your claim to Madera. We will work with you to come up with an appropriate resolution to the issue, guaranteed.
3 We Stand By Our Cabinets
We uphold the highest standards of integrity with all our cabinets. We understand that you have made a large financial decision by purchasing your cabinets with us and we take great responsibility in this.
If, for any reason you are not 100% satisfied with the cabinetry products when you receive them, you will have the opportunity to inspect EVERY single item at delivery and report your claim to Madera. We will work with you to come up with an appropriate resolution to the issue, guaranteed.
4 We Will Always Answer The Phone
There is nothing more frustrating than going through the entire kitchen cabinet design process with a company, only to feel like they have lost your number after the sale has been made. We will answer the phone when you call us. If it is after hours, we will get back to you the next business day.
Whether it’s a simple question that you have with one of our custom cabinetry products or a more serious customer service concern, we will be here for you throughout the entire process and even after we have delivered on our contractual obligations, guaranteed.
Let’s Get Started
The Madera Design Process™ starts by finding out about your specific kitchen cabinet design goals and objectives. Filling out this form will provide us with the info that we need to get your cabinet project off to a great start. Your information will immediately be forwarded to one of our talented kitchen cabinet designers. A representative will be in touch with you at our earliest possible opportunity.